Strategies of Communication on Climate Change

Saturday, June 15, 2013

Risk management failure illustrated

"When somebody says something that people don’t want to hear – and certainly don’t want to have to think about or acknowledge – they sometimes self-mockingly stick their fingers in their ears and sing, “La-la-la-la-la.” This is a very literal representation of the essence of denial". 

by Peter Sandman, specialist in the field of risk management. See also "May the force be against you" on this blog

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